Terms & Conditions/Privacy Policy

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • All notices from Amtify to You may be posted on our website and will be deemed delivered within thirty (30) days after posting. Notices from You to Amtify shall be made either by e-mail, sent to the address we provide on our website, or by submitting it on our contact us page.


    Delivery shall be deemed to have been made by You to Amtify five (5) days after the date sent.



  • Copyright
  • All content appearing on this Web site is the property of:

    Amtify

    Copyright © 2013-2017 Amtify. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2017 Amtify. All rights reserved.

     



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Amtify. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Amtify or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Amtify and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Amtify believes that customer conduct violates applicable law or is harmful to the interests of Amtify and its subsidiaries.



  • Privacy Policy
  • Amtify use of personal information that you may submit to Amtify through this website is governed by the Amtify Privacy Policy.

    At Amtify, we do NOT share any customer information with any third party for any reason unless it is require by a legal authority or a government with an official request.

    Amtify takes your personal information and privacy very seriously and we will never share your information with any marketing firm for any marketing purposes except directly from Amtify.

    Amtify will never contact you through any form to request you to update your password or personal information unless requested. Such action may be a phishing attempt and we suggest you ignore it or report to your local authority and inform us immediately.



  • Consumer Agreement
  • By making purchases at Amtify. You as a consumer agree that if you have any dispute on the products you receive, you have 24 hours to report such dispute via email or by sending us a ticket via contact us form located on the contact us page. Upon making a purchase on our site, you will be automatically signed up for our newsletters. Your privacy is guaranteed and you can unsubscribe anytime.



  • Shipping & Delivery
  • FREE Shipping - Any products listed as Free Shipping have no shipping costs, regardless of location or item quantity. Delivery times are usually 7-15 (approx.) working days to all major destinations.

    *Weather, natural disasters, and other events beyond our control may affect shipping and delivery times.

    Notes: Before your order is shipped, Amtify has to process your order and put all your goods through strict quality control tests. Once this process is done, your orders will be shipped by our shipping department. Shipment tracking number/information will be emailed to your registered email address.

    Flat Rate Global Shipping: We offer customers a peace of mind shopping experience without you having to worry about expensive shipping rates. Regardless of location, the shipping rate(s) are all the same.

    Amtify currently ships to the following countries:

    • Argentina
    • Australia
    • Austria
    • Bahamas
    • Bangladesh
    • Barbados
    • Belgium
    • Bermuda
    • Bulgaria
    • Canada
    • Cayman Islands
    • Chile
    • China
    • Costa Rica
    • Croatia
    • Denmark
    • Fiji
    • Finland
    • France
    • Germany
    • Greece
    • Hong Kong
    • Hungary
    • Iceland
    • India
    • Indonesia
    • Ireland
    • Isle of Man
    • Israel
    • Italy
    • Japan
    • Republic of Korea
    • Lithuania
    • Luxembourg
    • Malaysia
    • Maldives
    • Malta
    • Netherlands
    • New Zealand
    • Norway
    • Philippines
    • Poland
    • Portugal
    • Qatar
    • Romania
    • Serbia
    • Singapore
    • South Africa
    • Spain
    • Sweden
    • Switzerland
    • Taiwan
    • Thailand
    • Turkey
    • United Arab Emirates
    • United Kingdom
    • USA
    • Vietnam
    • Virgin Islands, British

     

    Processing Your Product Order
    Upon clicking "Buy Now", we at Amtify will immediately start processing your order(s). Processing includes reviewing the details of your order, special instructions and checking for anything that might delay processing. An email confirmation of your order will be sent out to your email to acknowledge your order.
    Order Cancellation

    Any order placed without payment completion within 24 hours will automatically be canceled.
    Testing Your Product

    Even though our suppliers are all trusted manufacturers of quality items, we don't take any chances with your orders. All products go through extensive quality control procedures before they are sent out from our warehouse.


    Tracking Your Products

    Once your product leaves our doors, we monitor it until it reaches your destination.Our customer service team is always working at our best to address your every needs and query. We track your shipments real-time and we are available at your convenience to answer any questions via email, live chat or phone. No matter the issue, we are always here to serve you.
     
     
    Who is Responsible for Product Damage or Loss During Transit?
    For damage products, You must return the products to us within 24 HOURS from the date of its original arrival at your location.

     

    Coupon Codes

    A coupon cannot be used to pay for taxes, shipping and handling or other charges. If your coupon has a minimum purchase requirement, taxes, shipping and handling and other charges do not apply towards the minimum purchase amount.

     

    Virtual Gift Card

    Virtual gift card are gift cards and/or cash coupon codes issued by Amtify.

    When using your virtual gift card or cash coupon codes, they are only valid foronetime use ONLY, unless otherwise stated.

    If the purchase amount is less than the value of the virtual gift card, any remaining balance will be forfeited unless otherwise stated with pre-approval from Amtify.

    If the purchase amount is greater than the value of the gift card, customer may simply pay the difference.

    Please note ALL virtual gift cards issued by Amtify will not cover any shipping fee(s) in the transaction. Customer will be responsible for ALL shipping fee(s)

     

    Unclaimed Items
    If your parcel is unclaimed, parcel will be returned to our warehouse. Request for re-delivery can be arranged and additional shipping fee will be applied. We will hold your package up-to 90 days. Please note, there will be no refund for UNCLAIMED item(s).

    If you dispute payment from card issuer or PayPal for UNCLAIMED ITEMS, we will issue an invoice in the amount of the original shipping fee plus $100 service fee. Please note, outstanding balances may be automatically turned over to third party collector for collection.



  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Amtify is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.



  • Warranties
  • The content included in this website has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this website. Amtify makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the website or content, or the suitability, functionality, or operation of this website or its content. By using this website, you assume the risk that the content on this website may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Amtify SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Amtify and or its operators, shareholders, directors and affiliates BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Use at your own risk.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Amtify.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Amtify is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Amtify.

    The inclusion of material on this server does not imply any endorsement by Amtify, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Amtify tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with our customer services team and / or the advertiser, manufactures of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • For damaged products, you must return the products to us within 24 HOURS from the date of its original arrival at your location. A picture of the actual product will be required from you within 24 hours and we will open up a case to resolve this matter.
    For loss shipments, if the item cannot be tracked,shows not delivered or lost in the Post office system. We will be responsible for the loss and ship you the replacement order immediately.

     
    Refunds

    If You wish to receive a refund. You must notify us within 24 hours following the receipt of the item(s).  We reserve the right not to provide any refund for items unless we are notified within this 24 hour period.
    Product(s) must be returned must be in BRAND NEW condition including the packaging. Products MUST be in unused state. Apparel items, it is assumed before confirming your order, you have followed the sizing chart to determine your size.
     
    Customers who wish to claim a refund MUST notify us by email to support@amtify.com or via the CONTACT US form located on the contact us page within 24 hours upon items arrival. Please note: For reasons of hygiene, no exchanges/refunds will be offered on Lingerie, Underwear and Accessories.
     
    A 30% restocking fee applies to wholesale orders and orders over 10 items. However, if your return is because the item is defective, damaged, we will provide a FULL refund for the price of the item without the restocking fee. If a refund is given it will only be for the cost of the item excluding the shipping fee.

    Clearance Items - Clearance items are all final sale, and cannot be returned or exchanged.

     
    Procedure for Refunds:

    - Item must be shipped back to Amtify office in brand new condition
    - Buyer must ship goods within 3 business days from the day we provide a RMA number to buyer
    - Once item is shipped, notify us immediately with the shipment information/tracking.

    Amtify will examine goods upon arrival. If goods are in NEW condition, we will provide a refund within 3 to 5 business days.

    *Please note, Amtify will deduct the shipping fee prior to the refund amount. Only the item price will be eligible for refund.
    Under a refund situation, the Customer is responsible for the cost of the return shipping.

    We provide two options for refunds:

    Option A: Please be advised refunds will be provided for the price of the item, excluding the shipping fee(s).


    Refunds will be excluded for the following:
    - monthly spotlight deals
    - clearance items
    - for reasons of hygiene, no exchanges/refunds will be offered on Lingerie, Underwear and Accessories(scarves)

    Option B:  You may choose to refund your item(s) and take an in-store credit, we will reimburse your shipping fee(s) (excluding express shipping fee ).  In-store credit will be valid for up to one year.  The return shipping fee reimbursement depends on your order and a prior approved amount will be given to you before your shipment is returned.  You will be notified by email within 1 to 2 business days after you submit your refund request.

     
    Policy for Exchanges

    Apparel items - If the Customer finds that the item they purchased is the wrong in size, we will more than happy to provide an exchange. We will also waive the shipping fee for the exchange item. Shipping fees will be waived ONLY with a written notice from Amtify.
    All other items - If the product is defective/damaged upon arrival, Amtify will provide an exchange without additional charges and will compensate the customer for the return shipping fee.
    ***Due to the increase of online fraud, Amtify is like any other company will take maximum effort in preventing online fraud.

    If your shipment is lost or stolen, please rest assure, Amtify will reship you your package at no additional charge.

    However, we must receive an official request and confirmation from you (the shopper) and we will file a claim with Fedex or USPS for the shipment.

    The investigation process may take up to 21 business days and once the claim has been acknowledge by USPS/ Fedex team, we will then reship your package at once.

    Due the increase in online fraud, we will not issue refunds for lost package(s).

    You may return package for a refund, if you decide not to keep the order.


  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site.



  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this website is accessible worldwide, not all products or services discussed in this website are available to all persons or in all geographic locations or jurisdictions. Amtify and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this website is void where prohibited.
     
    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Amtify shall apply and both parties shall consent to the jurisdiction of Hong Kong.
     
    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Amtify with respect to this website. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Amtify with respect to this website. No modification of the Terms and Conditions shall be effective unless it is authorized by Amtify.
     
    If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.
    *Payment Dispute. If you are not satisifed with your product, please contact our customer service to resolve the matter. If you raise a dispute on your payment card issue or Paypal, we will left with no choice to other than work with the payment issue to resolve the matter where we also reserves the right to forward your payment to a third party collection agency at your local jurisidiction to collect our payment. Additonal collection fees will apply and if cases are determine as fraud, legal action may apply as well. Therefore, if you counter any problem, please notify us first to resolve the matter.
    Customers satisfaction is our first priority. Our goal is to provide a safe place for people to shop with confidence and satisfaction.